Revitalizing operations for a major UK insurance player having a customer base of more than 16 million across globe, we orchestrated a strategic shift—from a legacy acquisition platform to a cutting-edge, cloud-native solution on AWS.
Account aggregator Platform
Pioneering the landscape as the first account aggregator facilitating over 55 million transaction monhtly in India, this full-stack application ensures a seamless and consistent interaction experience across devices and timelines.
Customer self-service portal
A portal designed for for CPaaS leader having 2,000+ customers to monitor and manage platform usage, featuring a highly intuitive interface enriched with vibrant graphics. Crafted to deliver a visually appealing and seamless user experience.
Customer care voicebot
Transforming customer care, our powerful platform handles 1.5 million queries monthly in 10+ Indian languages, operating 24/7. It streamlines operations by reducing the call center workforce from 500 agents to just 30.