Increased Adoption In 2024, we can expect voicebots to continue their upward trajectory in terms of adoption. These AI-powered tools will become even more prevalent across a wide range of industries, as businesses recognize the value they bring in enhancing...
Introduction The banking industry has always been at the forefront of adapting to new technologies and seeking innovative ways to enhance customer care services. In today's rapidly evolving digital landscape, as customers demand instant and efficient solutions, the...
Greeting the New Year with Revolutionary Advancements in AI As we step into the new year of 2024, it's crucial to recognize the rapid advancements that we are witnessing in the artificial intelligence landscape. The year 2024 is...
Introduction Voice bots have revolutionized the way businesses interact with their customers, providing a seamless and efficient channel for query resolution, lead generation, and collections. One of the key components of voicebot development is speech-to-text (STT) technology, which enables accurate...
Introduction In today's fast-paced world, customer engagement is crucial for the success of any business. With advancements in technology, companies need to adopt innovative solutions to meet the evolving needs of their customers. Simpragma's automation platforms...
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